Frequently Asked Questions

Can my package be delivered to my apartment complex or condominum?
Yes. Victory Lane Courier delivers to apartment complexes. Your package will be dropped off at the apartment complex’s or condominium’s leasing office.

How do I contact Victory Lane Courier?
(803) 470-2884 or contact@victorylanecourier.com

What forms of payment are accepted and when do I pay?

American Express, Master Card, Visa, Discover, check, and cash are accepted. All payments are processed during package pick up.

Is Victory Lane Courier insured?
Yes. Victory Lane Courier is insured and commits to protecting your package from pick up to delivery.

How will I know my package is delivered?
A confirmation email will be sent to the email provided when the order was placed. Delivery confirmation will also be sent via text message. Standard text message rates apply.

Can I receive text alerts to track my package?

Victory Lane Courier provides tracking information via text message. Customers are notified prior to pick up, while package is in route, and after delivery.

How do I schedule a package pick up and what information is needed?

Scheduling a pick up for delivery is simple. Call (803) 470-2884 or email contact@victorylanecourier.com. Information needed will be your name, business name, phone number, email address, business pick up address, delivery address, and requested delivery time.

What industries does Victory Lane Courier support?

Victory Lane Courier supports  legal, real estate, medical, manufacturing, banking, construction, education, athletics, accounting, government, automotive, mortgage lending, printing, graphic design, financial, floral, and pharmaceutical. If you have questions about how Victory Lane Courier can support your courier needs call (803) 470-2884.

ABOUT THE FOUNDER

Chris Smith is the founder and owner of Victory Lane Courier. His passion for the Midland’s business community, dedication to the client, and over a decade of experience in communications, sales, retention, and transportation led to the start of the company. Chris believes in the Midland’s potential, the region’s impact on South Carolina, and is dedicated to connecting business owners with existing and potential customers faster compared to traditional carriers.

Chris holds the client as the top priority and understands your customer is his customer. Chris is a member of First Northeast Baptist Church and a Columbia, SC native. He graduated from Winthrop University with a Bachelor of Arts. He enjoys spending time with family, traveling, cooking, reading, and sports. 

Weight

The first 30 pounds per package are included in the shipping rate. There is a $0.50 charge per additional pound per package.

Change of Zone

The zone change fee does not apply for pick-up and delivery within the same zone. A $2.00 zone change charge applies in addition to the shipping rate.

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